Case studies

Here are some examples from my extensive design career.

Jira Nav to Atlassian's System of Work

Led the redesign of Jira’s navigation, transforming a cluttered, inconsistent experience into a unified, scalable system that improved task efficiency and laid the foundation for Atlassian’s broader system of work.

Helping Booking.com's Help Center

Designed a self-service tool that reduced customer service tickets by over 30%, saving millions annually, and empowered users to resolve post-booking issues independently.